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Billing FAQ

All the info about billing

Does Aori have a free trial?
In the traditional sense of a time-period based trial, no. Aori is totally free to use for an unlimited amount of time. The only time you have to pay is when you want to upload your campaigns to any of the advertising platforms supported by Aori.

Are there any usage limits?
There are no limits on the amount of campaigns, accounts and MCCs connected, keywords or anything else. For teams, there is an additional $5 per person.

What is the difference between the monthly, quarterly and annual plans?
With the monthly plan, you pay each month and get our full services. You get our full services with quarterly and annual plans as well, except these options provide additional discounts.

Is the Monthly plan a subscription?
Yes, every month you will get charged for the subscription unless you cancel it.

Do you have yearly plans?
Yes! The Annual plan is ~25% cheaper than the Monthly plan.

What happens when I change plans?
When your subscription ends, you can choose any other plan that works best for you.

What happens if I cancel my paid plan?
For the Monthly plan, this means that you will continue to have full-access to the Monthly plan until the end of your billing period. In other words, you do not lose access to the Monthly plan the day you cancel it.

How is the payment processed?
We are using Stripe to securely process all transactions.

What happens if my payment fails?
Stripe is setup to automatically try again three times. After that, you will need to contact support via chat to find a new payment solution.

Do you offer refunds?
For the Monthly, Quarterly and Annual plans, yes we have a 15-day return policy.

Does Aori support teams?
Yes, Aori's team feature support teams of all sizes. New team members can be added in the teams section, accessible from the sidebar.

Does Aori have a referral program?
Yes, users can invite other users and earn Aori credit. This is accessible from the sidebar.

Still have more questions? Chat with us

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